Privacy Policy

1. Introduction

Welcome to Decree. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our legal consultation platform and services.

By using Decree, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, mobile number)
• Create or update your profile
• Book legal consultations or appointments
• Make payments through our platform
• Communicate with lawyers or other users
• Submit document service requests or emergency requests
• Participate in community feeds, discussions, or forums

2.2 Professional Information (For Lawyers)

• Bar Council registration number and details
• Professional qualifications and certifications
• Areas of legal expertise and services offered
• Location information (country, state, city, district)
• Consultation fees and availability

2.3 Financial Information

• Payment transaction details
• Wallet balance and transaction history
• Refund and payment status information

2.4 Communication Data

• Messages exchanged during appointments
• Posts, comments, and discussions in community forums
• Emergency help requests and associated media
• Feedback and reviews

2.5 Technical Information

• Device information and identifiers
• IP address and location data
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, operate, and maintain our legal consultation services
• To facilitate appointment bookings between users and lawyers
• To process payments and manage wallet transactions
• To enable video consultations and communication features
• To send OTP verification codes for secure authentication
• To respond to emergency help requests promptly
• To provide document services and e-stamp requests
• To send notifications about appointments, payments, and platform updates
• To improve our services and user experience
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations and enforce our terms of service
• To provide customer support and respond to inquiries

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Lawyers and Users

When you book a consultation, we share relevant information (name, contact details, appointment details) with the lawyer to facilitate the consultation. Similarly, lawyers' professional information is visible to users seeking legal services.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processing services
• SMS and email delivery services (for OTP and notifications)
• Cloud storage and hosting providers
• Analytics and performance monitoring services

4.3 For Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure OTP-based authentication
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure payment processing through trusted payment gateways

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. Certain information may be retained for legal compliance, dispute resolution, and enforcement of our agreements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your information in a structured format
• Withdraw Consent: Withdraw consent where we rely on consent to process your information
• Object: Object to our processing of your personal information
• Restrict Processing: Request restriction of processing of your information

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are files with a small amount of data that are sent to your browser and stored on your device.

We use cookies for:

• Authentication and session management
• Remembering your preferences and settings
• Analytics and performance monitoring
• Security and fraud prevention

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

10. Third-Party Services

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the privacy policy of every site you visit. These third-party services include payment gateways, SMS providers, and analytics platforms.

11. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: